Direct Mail Tips & Insights

Why your customers want you to use direct mail


Making the sale, writing the press release, arriving on time for your two o’clock client meeting, getting your invoicing done or making just one more call before quitting time—these are the things that make up our day. Then, just as we’ve been able to leave the office, we are greeted with a whole new set of tasks: carting the kids to soccer, piano or martial arts class, getting dinner on the table, walking the dog and straightening the house. Our lives are constantly buzzing.

In our current age of hyper-active scheduling, there seems to be little chance for an advertising message to have enough time to sink in. Think again. Strangely enough, the time-tested method of direct mail seems to be appealing to readers more than ever. Here’s why direct mail works for today’s audience:

Direct mail is less-interruptive than other mediums
With many advertising mediums, you get bombarded with messages in such a way that they are tough to avoid. TV ads interrupt your favorite show every 10 minutes, radio ads are played every 2 or 3 songs and internet ads pop up or flash incessantly at the side of the web page you are viewing. This is not the case with direct mail. It gets delivered to your mailbox and from there, you choose when you want to read it.

Direct mail gives the reader control
USPS research studies show that most people do enjoy flipping through their mail. As mentioned in the previous point, the great thing about direct mail is that you get to choose when to peruse your mail. You don’t have to look at the mail right as you get home, although it is there for you if you would like to. Feel free to make—and eat—dinner and even do the dishes before taking any time to look through the mail. Whether you wait until later in the day or even later in the week to read your mail—it will be there when you are ready. You, the reader, are in control.

Direct mail can be held onto for the future
Although direct mail is usually created to be urgent and time-sensitive, a reader can choose to prolong the message and hold onto mail that they may have a future interest in. Case in point: how many times have you held onto a catalog only to place an order from it a few months down the line? Your prospects do this all the time. The key to advertising is to be present when your prospect needs your product or service. With direct mail your message can reach a little further, as your recipient can save the mail piece for later, or even pass it on to a friend. Try doing that with a radio ad.

The fact is direct mail is easily accepted by most prospects, which gives you the window to make your best pitch for your product or service. Although direct mail may be a more traditional form of advertising, it still holds an important place in the mind of the consumer.

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